PrivatBank releases new updates to its digital systems on average every two hours of working time, which amounts to over 50 releases per week. Over 7 million Ukrainians use the Privat24 application every day, and an internal team of over 1,000 IT specialists is responsible for supporting and developing this ecosystem.
PrivatBank releases new updates to its digital systems on average every two hours of working time, which amounts to over 50 releases per week. Over 7 million Ukrainians use the Privat24 application every day, and an internal team of over 1,000 IT specialists is responsible for supporting and developing this ecosystem.
This was announced during the DOU Product Day by the head of automated services and business applications at PrivatBank, Dmitry Kondakov. According to him, the bank is actively implementing artificial intelligence into internal development processes. In particular, in June of this year, the financial institution’s IT specialists made more than 1.2 million requests to the internal AI system, as a result of which more than 634,000 lines of code generated by artificial intelligence algorithms were put into operation.
Currently, the bank creates about 95% of technological solutions in-house, developing a total of over 520 digital systems. To accelerate processes, developers use a platform approach that allows them to create universal technological solutions and quickly scale them across various service channels — from mobile applications to partner services.
«AI is an amplifier. If you have chaos, it will amplify the chaos. If there is structure, it will make it even more efficient. Artificial intelligence will not replace our engineers. It will replace routine. And this means that teams will be able to devote more time to creating new services and faster to implementing customer ideas into finished products,» said Dmitry Kondakov.
It was previously reported that PrivatBank is developing a solution that will allow verification and confirmation of transactions without a phone number — only with access to the Internet, in particular via any Wi-Fi or Starlink.
