Monobank co-founder Oleg Horohovsky commented on the situation with the theft of a large sum of money from Ukrainian blogger and owner of the ODA brand Ksyusha Maneken. He said that the scammers tricked her into deleting the bank’s app.
Monobank co-founder Oleg Horohovsky commented on the situation with the theft of a large sum of money from Ukrainian blogger and owner of the ODA brand Ksyusha Maneken. He said that the scammers tricked her into deleting the bank’s app.
Channel 24 reports that Manneken wanted to transfer some money from Monobank and contacted the Telegram support chat, where a manager contacted her. However, this chat was actually fake.
According to her, the «manager» said that money could be withdrawn at any branch, but there was an error in her application and it needed to be reinstalled.
«To do this, you need to create a request for reinstallation. You will now receive a message, click „Agree“, and we will reinstall it later,» the blogger recounted the words of the scammer.
Ksyusha Maneken followed the attackers' instructions, which gave them access to the account from which they withdrew 6.2 million hryvnias.
«Monobank did not pay attention to the fact that an individual entrepreneur, without any documents, transfers 700-500 thousand hryvnias to other individual entrepreneurs one by one. He did not notice that these were fraudulent individual entrepreneurs, although even Google has this information. He did nothing to protect me as a client, although I, of course, understand that all responsibility lies with me,» the woman noted.
She added that the lost money was needed for salaries, rent, fabric purchases, and other activities of her business.
«I knew the details of this incident. No bank in the world would have saved this money. Most of the money went to individual entrepreneurs in other banks, and these individual entrepreneurs are normal, not fraudulent. No bank will serve fraudsters if it understands that they are fraudsters,» Monobank co-founder Oleg Horokhovskyi reacted to the situation.
He shared details of the scam on his Telegram channel. He confirmed that Manneken came across a fake monobank account on Telegram, transferred access to her FOP account, and deleted the app.
«Our analysis system did not consider the payments made by the individual entrepreneur suspicious, since this is a fairly typical business activity for entrepreneurs who run an active business. Since the application was deleted, the client did not receive a notification about the funds being debited from the account,» explained Gorokhovsky.
According to him, monobank strives to simultaneously protect customers and make using the bank convenient.
«We have allocated very large resources to this area, and we are spending a lot of effort on it. The extent to which the activity of various types of fraudsters has increased recently is undoubtedly alarming,» the co-founder of monobank assured.
Oleg Horohovsky reminded about the rules of cybersecurity and added that the bank is cooperating with law enforcement officers and is making every effort to return the funds stolen from the blogger.
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