Anna Kosenko, Senior Business Analyst at SoftServe, decided to save time and create a travel itinerary with the help of AI. Instead, it turned out that AI simply shifted the work from “finding information” to “verifying information.”
Anna Kosenko, Senior Business Analyst at SoftServe, decided to save time and create a travel itinerary with the help of AI. Instead, it turned out that AI simply shifted the work from “finding information” to “verifying information.”
Planning trips for a family's diverse interests usually requires hours of careful preparation. For Anna Kosenko, this was a great case study to test artificial intelligence in action and delegate the search for compromise locations to it. The analyst shared the outcome of this experience on LinkedIn.
The AI was tasked with creating a mountain bike route for Anna and her children. To do this, she created a separate project in ChatGPT, where she detailed the instructions: the company's composition, interests, the assistant's tasks, and reliable sources for searching for information (such as TripAdvisor).
On the eve of the trip to the mountains, Anna sent a request in the chat. The task was complicated by the fact that the younger child had to ride with Anna in tandem on a trailer bike, and the older teenager - on his own.
The AI coped with the task in 5 minutes. At first glance, the finished plan looked perfect. However, since these were mountains, and this was the family's first experience with such a trip format, Anna decided to play it safe and check the proposed route manually.
The manual check took two hours. At first, Anna spent a long time trying to find the locations indicated by the chat - it turned out that the AI had placed them in the wrong place (the real map and the AI version can be seen in the images above).
Then the meticulous difficulty analysis kicked in. Anna began to assess the terrain, trying to calculate how difficult it would be to drag a child along if the route suddenly suggested gaining 100 m of elevation in a short 2 km section. As it turned out, she would regret such a decision very quickly.
“The trip was made possible thanks to my efforts. But back to the AI question… Did it really save me time? Or did it just translate my work from:
"find information" vs. "verify information"? My opinion:
"AI is very similar to a train. It can do half a day's work in 5 minutes," Anna concluded.
