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Наталя ХандусенкоWar
23 September 2026, 15:04
2026-09-23
UPD A Russian attack damaged a data center in Kyiv: Internet providers including "Pavutina", UTELS, KyivLink and Crazy Network were affected
As a result of another enemy attack on the capital, critical communication infrastructure was affected. Due to damage to the data center and power outage of node equipment, some subscribers of Kyiv providers "Pavutina" and UTELS were temporarily left without access to the Internet. KyivLink and Crazy Network also reported problems.
As a result of another enemy attack on the capital, critical communication infrastructure was affected. Due to damage to the data center and power outage of node equipment, some subscribers of Kyiv providers "Pavutina" and UTELS were temporarily left without access to the Internet. KyivLink and Crazy Network also reported problems.
The operators reported this in their official appeals to customers.
Large-scale accident in the "Web" network
Internet provider "Pavutina" reported a large-scale system failure as a direct result of the shelling.
"We have a large-scale accident. Due to enemy shelling, one of the data centers was damaged, which is why some of our subscribers may currently be without communication. Our specialists are doing everything possible to restore communication as quickly as possible. We ask for a little patience and thank you for your understanding," the company noted .
The company later released additional details. The attack affected multiple digital infrastructure sites, taking down nearly half of the network. The extensive damage damaged critical equipment and communications lines.
Despite this, specialists are already monitoring the situation and carrying out restoration work. The Internet and basic services are planned to be launched via backup channels in the coming hours, although repairs may take longer in some areas.
UTELS: equipment left without power
The provider UTELS also reported communication problems. According to the company, the capital's data center, which houses their key node equipment, was affected.
"As a result of another hostile attack, one of the capital's data centers, where UTELS's node equipment is located, was damaged. It currently remains without power, which may cause disruptions in network operation and access to services," the message says .
Over time, the company announced the start of the deployment of backup lines: "Our technical teams are actively working to restore the network. We will announce the approximate timing of full service restoration in the near future."
Also, the company's website utels.ua is currently not working: the page gives the error "Host Error".
Provider Crazy Network reports a large-scale network outage
As a result of a missile hitting the central traffic exchange data center in Kyiv, subscribers of the Crazy Network provider in several regions of Ukraine were left without internet and telephony.
According to the company, disruptions are observed in Vinnytsia, Kyiv and settlements of Khmelnytskyi region. Currently, specialists are working to eliminate the consequences in life-threatening conditions in order to restore services as soon as possible. The exact timing of the completion of repair work is not yet known.
KyivLink also suffered damage from enemy shelling
Provider KyivLink reported damage to one of the company's technical sites as a result of a hostile attack.
Due to the destruction of the infrastructure, some subscribers were temporarily left without access to the Internet. Currently, the provider's specialists are already eliminating the consequences of the impact and working to restore services. The company promises to provide additional information about the progress of the repair work.