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How companies will actually use AI in 2025 - six insights from a McKinsey report

The top 6 most important insights from the McKinsey report were collected by Generative AI Consultant Alexey Minakov.

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How companies will actually use AI in 2025 - six insights from a McKinsey report

The top 6 most important insights from the McKinsey report were collected by Generative AI Consultant Alexey Minakov.

High interest in artificial intelligence agents

62% of respondents say their organizations are at least experimenting with AI agents. But the use of agents is not yet widespread: most companies still have agents in 1-2 functions, and only up to 10% are scaling them systemically.

Most organizations are still in the experimental or piloting stage

88% of organizations already regularly use AI in at least one business function. But nearly two-thirds say their organizations have not yet begun to scale AI across the enterprise.

Positive indicators of AI’s impact on business

64% say AI has increased the level of innovation in the company. However, only 39% see the impact of AI on financial performance, mostly within individual cases, rather than across the company.

AI-mature companies use AI for transformation, not just efficiency

McKinsey identifies only 6% of companies that have achieved a noticeable effect (>5% EBIT from AI): — 3.6 times more likely to plan transformations — 2.8 times more likely to redesign processes — 3 times more likely to have top-level support — 5 times more likely to scale agents — 4.9 times more likely to invest >20% of digital budget in AI.

Key management practices that distinguish companies successful in implementing AI.

  • Human-in-the-loop — defined when an AI decision requires human verification.
  • AI strategy with a clear roadmap .
  • Active participation of leaders in the implementation of AI.
  • AI-upskilling — personnel training.
  • Flexible product teams.
  • Established processes for rapid model iteration.
  • A single technology architecture for scaling.
  • Integration of AI into business processes (not «next to», but inside).
  • High-quality data products.
  • Strategic personnel planning taking into account new roles and changes in the work structure.

Efforts to mitigate AI risks are becoming more widespread

51% of companies have already experienced negative impacts from AI, most often due to model inaccuracy (30%). Leaders tend to make mistakes more often, but they are also faster to learn and react.

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