Промо на dev.ua Work 4 July 2025, 15:59

BORISSTUDIO CEO Nerses Sarkisyan on how to develop the company and team

Behind every successful design studio is not just a team, but a leader who keeps focus on goals every day, makes decisions, takes responsibility and at the same time cares about people. Nerses Sargsyan, founder and head of the interior design and turnkey renovation studio BORISSTUDIO, talks about what inspires him, his management style and the work principles that develop the company.

— What inspires you the most in your work?

Above all, I am inspired by the results of my work. These include satisfied customers, completed turnkey projects, and improvements and refinements to work processes.

— How would you describe yourself as a leader?

Full delegation of all tasks to the company's departments is not about me. I like to delve into processes, analyze and improve them. After all, the result of the studio's work is, first of all, my responsibility. I am constantly looking for what can be optimized and improved to move the company forward.

Yes, I can be tough and uncompromising when it comes to quality. But at the same time, I always support each employee, provide assistance when needed. My task as a manager is not only to make decisions, but also to create an atmosphere that allows each team member to unleash their potential and achieve high results.

— You say that you control all work processes. Where do you get the strength to do this?

I truly love what I do. The process itself is satisfying and empowering. I also constantly maintain a high level of my internal energy, because I believe it is the most important resource.

— How do you support the professional development of your team?

A comprehensive approach is very important here. First, it is constant access to tools for the professional and personal development of employees. Webinars, trainings and master classes are regularly held for them. Designers and architects work closely with the foreman and the head of the custom furniture department. They ask questions and receive feedback to better understand the technical aspects that help in the development of design projects.

Secondly, openness and lack of bureaucracy. Every employee can directly contact me, express their opinion, and offer ideas that will help the company develop. I value initiative and provide complete freedom of action.

Thirdly, career growth opportunities. These are not loud promises from job descriptions, but a fact: four out of six people who head various areas of the company have grown from specialists to department heads. They have been working with me for a long time, on average from 4 to 10 years.

— What are the key principles on which the company's work processes are built?

Customer-oriented. The main goal of the studio is a satisfied customer. To achieve this goal, openness and honesty towards the customer, and, of course, quality of services, are important.
Work for results. At BORISSTUDIO, you won't be able to just "sit back", imitating the work process. And I select the right people for the team. These are real professionals who love their work and work for results, constantly developing and improving in their work.
Focus. You need to stay focused on the important things. First of all, this is work, organization and development of the team, quality control and service improvement. And you need to set priorities correctly — from the most important to the least important tasks.

— How do you choose who to take on the team?

For me, it is important that a person truly loves what they do. Not just has the appropriate skills, but is "passionate" about their work. And that they have ambitions, goals for career growth - they are what form the motivation for further development.

Among other personal qualities, I would highlight responsibility and discipline, a desire to develop - both as a specialist and as a person. I support such employees in every possible way. A person must be non-toxic and a team player. After all, we work for a common result and it is important to hear each other, to support each other.

— In your opinion, what should a good leader be like?

A good leader must be able to achieve results, actively engage in self-development and transformation as a person — first of all, he must motivate people with his personal example. And also be demanding of himself and his team.