Uber CEO says company's engineers are becoming 'superhuman' thanks to AI
Uber CEO Dara Khosrowshahi said that AI is turning engineers into "superhumans," so he is hiring even more of them.
Uber CEO Dara Khosrowshahi said that AI is turning engineers into "superhumans," so he is hiring even more of them.
According to Uber's CEO, the latest AI models, which are significantly more efficient than previous generations, are generating hundreds of millions of dollars in revenue for the company. Therefore, Uber's spending on AI has fully paid off.
“AI has already brought Uber huge benefits, and “not in some space technology,” but in “very practical” things, he noted. For example, in determining what to show a customer in the Uber Eats app right after they select a package of oat milk,” Khosrowshahi said in an episode of the podcast On with Kara Swisher, Business Insider writes .
Khosrowshahi described Uber as an “applied AI” business. AI technology is integrated into all of the company’s processes: pricing, payments, driver search, route planning, verification, and even handling user complaints.
He added that about 80% to 90% of Uber’s developers now use AI tools. The company no longer needs to keep dozens of engineers on duty to fix bugs, forcing them to spend “hours and hours” figuring out what went wrong. AI agents now constantly monitor all of the company’s systems and help diagnose problems. A human can simply supervise the work of an AI agent.
Khosrowshahi also noted that many bosses in Silicon Valley perceive 20–30% efficiency gains as a reason for layoffs, but he does not share this approach.
“I just think they’re becoming superhuman,” he said. “That’s why we’re actually hiring more engineers, because every developer has become more valuable to me.”
Dara Khosrowshahi previously said that training in using AI agents for coding “will become an absolute necessity at Uber within the year.”
Additionally, in late 2024, Uber launched a new AI training and data labeling division, Scaled Solutions , which it describes as a platform of “analysts, testers, and independent data operators.”
Uber is hiring specialists to work on its SuperApp. How much do they earn?
Uber is hiring specialists to work on its SuperApp. How much do they earn?
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