Mobile operator lifecell, part of the DVL group of companies, has launched a new product for small and medium-sized businesses — lifecell CRM (Customer Relationship Management). This is a cloud-based customer relationship management system that combines IP telephony, FMC, sales automation tools, and analytics in a single interface.
Mobile operator lifecell, part of the DVL group of companies, has launched a new product for small and medium-sized businesses — lifecell CRM (Customer Relationship Management). This is a cloud-based customer relationship management system that combines IP telephony, FMC, sales automation tools, and analytics in a single interface.
lifecell CRM takes customer interaction to a new level and provides centralized communication management: incoming and outgoing calls, conversation records, and contact history are automatically stored in the customer card. Intelligent call routing allows you to evenly distribute the load between employees, and flexible settings allow you to adapt the system to the needs of any company.
It is especially convenient to launch lifecell CRM for existing lifecell business clients. All services — from communication to CRM — are provided in a single ecosystem, paid for with a single invoice and have a single technical support. Moreover, lifecell products can be integrated with each other, contributing to the creation of a convenient digital environment.
lifecell launched a CRM solution, taking into account the main challenges faced by businesses without a centralized sales management system: missed calls and lost orders; lack of contact history; inefficient load distribution; lack of analytics on advertising channels; difficulty in scaling. The solution to these problems is a CRM system — a tool that helps transition from chaotic processes to a more manageable business system.
To learn more about lifecell CRM and apply for connection, follow the link .
lifecell is a Ukrainian electronic communications provider that provides mobile and data services based on high-speed Internet. lifecell offers advantageous tariffs and services for users of smart devices. The company is developing an ecosystem for the implementation of projects to create «smart» cities and provides a wide range of solutions for the B2B segment: Big Data-based tools, universal solutions for marketing campaign automation, cybersecurity services, remote business monitoring and IP telephony. As of the end of Q1 2025, lifecell serves 9.5 million subscribers.
DVL Group of Companies is a platform that unites the electronic communications brands DATAGROUP, Volia and lifecell and their related companies. In September 2024, NJJ Holding, led by French investor Xavier Niel, completed the acquisition of these companies, creating a new dynamic player in the Ukrainian telecom market.
