OpenAI suspends Pro subscription due to high demand for Astra
High demand for the newest and most powerful Astra model has forced OpenAI to temporarily suspend new subscriptions to the $200 per month Pro plan due to high infrastructure load.
High demand for the newest and most powerful Astra model has forced OpenAI to temporarily suspend new subscriptions to the $200 per month Pro plan due to high infrastructure load.
High demand for the newest and most powerful Astra model has forced OpenAI to temporarily suspend new subscriptions to the $200 per month Pro plan due to high infrastructure load.
This step was announced on the social network X by Thibaut Sautieu, OpenAI's head of product direction, who is responsible for key solutions of the laboratory, including ChatGPT and Codex. According to him, it is the Pro level that creates the greatest load on the systems, so registration of new users for this tier has been temporarily disabled.
“We wanted to take the smallest step that would allow us to continue to provide the widest possible access to our products,” said Sotio.
He also added that the company's other services — including the API and cheaper Go and Plus plans — remain available as usual.
The company warned in advance about the possibility of such restrictions.
“The demand for Astra is truly unprecedented. We are pulling all the levers we can to keep it going, but I have never seen anything like this, even though we have gone through periods of very rapid growth before. Our priority will always be to maintain an excellent quality of service for current users, so we may temporarily pause new Pro subscriptions if this continues,” said the OpenAI product manager.
OpenAI has not yet specified how long the pause on the Pro subscription will last and how many users are trying to subscribe to it every day.
At the same time, last month the company increased usage limits for Codex users, indicating the sudden and intense nature of the current load.
Astra, which was released on September 3 , is gradually being rolled out across OpenAI’s various pricing plans, including Pro, Plus, Enterprise, and Business. It promises to deliver significant breakthroughs in areas such as AI’s ability to reason, code, and interact with computers—areas where competition is fierce. OpenAI has even called Astra the beginning of the “age of AGI” (artificial general intelligence) and a next-generation technological leap, further fueling demand.


