Users complain about problems with the Privat24 application
Technical difficulties arose in the operation of the mobile application and web version of "Privat24" on the afternoon of May 11. Bank clients report the inability to log in to the system.
Technical difficulties arose in the operation of the mobile application and web version of "Privat24" on the afternoon of May 11. Bank clients report the inability to log in to the system.
The exact reasons for the incident are not yet disclosed. Typically, such failures occur due to peak system loads or unscheduled technical work on server equipment.
"Dear customers! We are working to resolve a temporary technical glitch with authorization and login to Privat24. We apologize to our customers for the inconvenience caused by the situation," PrivatBank reported.
This is not the first time the largest state-owned bank has experienced disruptions in recent months. Previously, PrivatBank warned of planned maintenance work, which is being carried out mainly at night to minimize the impact on client transactions.
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