Ukrainian CRMs that really work. 25+ solutions for business automation: choose yours
In a world of high competition, coordinated work with customers is one of the key factors of business success. This is why CRM systems exist — tools that help automate sales, improve customer service and increase the efficiency of the team. A few years ago, Ukrainian companies mostly used foreign software, in particular, hostile solutions from the country 404. Now more and more Ukrainian companies are choosing local CRM solutions, because they are not only adapted to the realities of the domestic market, but also offer profitable support, an intuitive interface in Ukrainian and flexible customization.
dev.ua has collected the most popular and effective Ukrainian CRM systems — for small, medium, and large businesses.
In a world of high competition, coordinated work with customers is one of the key factors of business success. This is why CRM systems exist — tools that help automate sales, improve customer service and increase the efficiency of the team. A few years ago, Ukrainian companies mostly used foreign software, in particular, hostile solutions from the country 404. Now more and more Ukrainian companies are choosing local CRM solutions, because they are not only adapted to the realities of the domestic market, but also offer profitable support, an intuitive interface in Ukrainian and flexible customization.
dev.ua has collected the most popular and effective Ukrainian CRM systems — for small, medium, and large businesses.
The list is not exhaustive, so if you notice a mistake or know of other similar useful tools, tell us about it and we will definitely add them to the list. Write your suggestions and comments to [email protected]
CRM (Customer Relationship Management) is software that helps businesses organize, automate, and optimize interactions with customers, partners, and prospects. It is a tool for managing sales, marketing, customer service, and internal processes related to the customer base. Simply put,
A CRM is a digital assistant that stores all customer information, their orders, communications, and interaction history in one place, allowing businesses to operate more efficiently.
CRM for online stores and marketplaces. KeyCRM is a Ukrainian system for small and medium-sized businesses that helps solve their key tasks: managing sales of goods or services, communicating with customers, analytics and reports.
The CRM system is distinguished by a clear and user-friendly interface, built-in integrations (currently more than 80). It is quickly configured without the help of programmers. It simplifies daily operational work thanks to: trigger scripts, autofill, document logging, etc.
Features: there is a mobile application KeyCRM on iOS and Android. Attentive and professional chat support.You can try it without paying for up to 30 days. The basic tariff, which includes 98% of the functions, is $19. Special advantage: there is no fee for users, you can add any number without limits.
A powerful platform for business process automation and CRM, suitable for medium and large businesses.
Features: Flexible customization, sales, marketing and service management. CRM with the ability to customize business processes, analytics, sales management.
Ukrainian CRM/ERP system for business process automation. Suitable for medium and large businesses, in particular for trade, logistics and production. Prom.ua, Rozetka) and international platforms
Features: allows you to manage sales, inventory, finances, projects, and personnel. Integrates with Ukrainian services.
Ukrainian CRM for small and medium businesses with automation.
Features: Everything you need in 1 system: leads, customers, deals, tasks, inventory, finances, documents, deliveries, SMS, integrations, triggers, and more.
A cloud-based CRM system designed to automate sales and marketing, especially for small and medium-sized businesses.
Features: Main focus is on creating landing pages and sales funnels. Integrates with popular platforms such as Telegram, Instagram, and delivery services. Has limitations for working with foreign marketplaces.
Powerful and convenient CRM for online sales automation
Features: a single database of orders and customers, financial accounting, tracking of TTN statuses, sales, warehouse, PRRO, SMS and Email notifications to customers and chats
CRM with email and SMS messaging functions, chatbots, marketing campaign automation.
Features: Suitable for small and medium-sized businesses that focus on marketing and sales. Allows you to automate mailings, sales funnels, and communication via messengers.
Price: there is a free plan with limited functionality.
Specialized cloud CRM for beauty businesses (beauty salons, hair salons, cosmetology clinics) and medical centers.
Features: offers over 100 modules for managing the client base, electronic medical records, appointments for procedures, automatic notifications via Viber, Telegram, Instagram and email. Integrates with IP telephony and loyalty programs.
Part of the RemOnline ecosystem, focused on sales and customer service automation.
Features: suitable for small businesses in the service sector (car services, beauty salons). Allows you to maintain a customer base, process orders, plan tasks, and integrate with messengers and marketplaces.
This is a comprehensive POS sales and accounting system. The software combines a cash register program, a web application for accounting and management, a loyalty and promotions module, online ordering, integrations, and PRRO.
Features: works without the Internet or on any communication channels; it is 100% licensed software at the cash register with a free OS and DBMS; one server for an unlimited number of cash registers; built-in inventory accounting and balance control without stopping trading; a promotions and loyalty management module; has a convenient office for monitoring trading processes; allows you to process online orders directly at the cash register.
Is a Ukrainian software developer specializing in the automation of accounting, operational and financial accounting. The Debet Plus software complex is designed for enterprises, institutions and organizations of various industries.
Features: provides a full range of business process automation services, including software development, implementation, and support.
Ukrainian online service that provides software for accounting, management tasks, and business reporting.
Features: The system simplifies financial management, product accounting, and report generation without requiring in-depth accounting knowledge. The platform also integrates with the Ukrainian PRRO (cash register system). Its goal is to optimize business processes by offering a convenient and secure online solution.
This software solution for small and medium-sized businesses in the retail, service, and catering industries includes cloud billing, a POS system with electronic fiscalization, inventory management, and sales and accounting automation.
Features: The point-of-sale POS system allows you to use your smartphone as a POS terminal thanks to bank acquiring. It provides centralized management of points of sale, real-time analytics and reports, control of product balances, costs and finances, as well as the ability to conduct inventory without stopping trade. The system supports connecting scales, has an API for integration with other systems and can work offline.
This is a product accounting system that allows you to effectively manage inventory and automate your business. The platform is suitable for small and medium-sized businesses, providing transparent analytics and flexible customization to meet user needs.
Features: Thanks to its intuitive interface and wide functionality, Bimpsoft helps increase productivity and optimize the team’s daily work.
A CRM toolset for business with a focus on sales and marketing automation.
Features: find leads, verify email addresses, get into inboxes, accelerate LinkedIn outreach, and manage leads from a single inbox.
Price: from $30 per month
Do you know of any other useful CRM tools created in Ukraine by Ukrainians? Write to us about them and we will add them to the list. Write your suggestions and comments to [email protected]
