Glovo has integrated its service into the AI ecosystem by launching an AI assistant to interact with ChatGPT and Claude. From now on, users will be able to search for products and order delivery directly through the interface of popular AI platforms.
Glovo has integrated its service into the AI ecosystem by launching an AI assistant to interact with ChatGPT and Claude. From now on, users will be able to search for products and order delivery directly through the interface of popular AI platforms.
As Glovo company informed dev.ua, thanks to the new feature, users no longer have to start searching in the usual way through the mobile application. After synchronizing the plugin with ChatGPT or Claude, it is enough to simply write your request to the bot in the format of a regular conversation. For example, for the request "recommend a gift for a coffee lover up to 2000 hryvnias" the assistant will independently conduct a search, check availability in stores and offer the best options.
Artificial intelligence algorithms are able to analyze customer preferences and take into account the context of the request, such as budget limits or dietary restrictions. AI will select suitable options from both food establishments and supermarkets.
In response to the request, the system generates a convenient carousel of offers, which displays photos of dishes or products, their names, current prices, restaurant ratings, and basic information about the store. If the proposed option suits you, the “View in Glovo” button instantly redirects the user to the application or the service website, where the final payment and order placement takes place.
“Today, Glovo is setting new standards in Ukrainian Q-commerce, integrating artificial intelligence into everyday shopping. We are not only introducing innovations, we are transforming the way Ukrainians interact with retail. For us, this is an opportunity to become closer to each user, ensuring maximum convenience in every order — from choosing to receiving the product,” commented Maryna Pavlyuk, CEO of Glovo in Ukraine, on the launch.
Brief instructions for setting up interaction with AI:
