Ukrainian AI startup HAPP, which automates incoming calls in companies, received $50,000 in MVP funding from a private business angel. These funds allowed us to create a stable version of the product, test it in real conditions, and confirm the hypothesis: voice AI has a stable demand in the B2B segment.
Ukrainian AI startup HAPP, which automates incoming calls in companies, received $50,000 in MVP funding from a private business angel. These funds allowed us to create a stable version of the product, test it in real conditions, and confirm the hypothesis: voice AI has a stable demand in the B2B segment.
HAPP AI is a voice assistant that takes on up to 87% of incoming calls. It makes reservations, consults, integrates with CRM and PMS systems, and works 24/7 without rest. The idea was born from the team’s own experience in the service business: routine communication took too much effort and reduced the quality of service. HAPP focuses on practical benefits — reducing the workload on staff and increasing the profitability of service companies.
The startup solves one of the most painful problems of the service business — manager burnout and loss of profit due to missed calls. The HAPP team has already launched a demo version for customers so that businesses can see for themselves how it works.
«We have been developing HAPP quietly, but very purposefully. And now is the time to speak out loud. Businesses can no longer afford to lose customers because of calls that no one picked up. We are helping to change this — and we are grateful to the investors who believed in it,» — Vyacheslav Saloid, CEO and co-founder of HAPP.
The service’s first customers include restaurants, hotels, beauty salons, online schools, and delivery services. HAPP already processes thousands of calls each month and is preparing to integrate into networks with a large number of locations.
The team is currently raising a pre-seed round of $350–500K to build an autonomous voice infrastructure. HAPP plans to move away from external vendors (such as OpenAI or ElevenLabs) and deploy its own LLM, TTS, and STT models on local servers. This will provide greater security, customization, and technological independence for both the startup and its customers.
«We want to abandon external providers (OpenAI, ElevenLabs) and instead deploy our own LLM, TTS, and STT models on local servers. This opens up opportunities for greater security, customization, and independence for both us and our customers,» the startup said.
