The teams of Ukrzaliznytsia, partners, and leading experts continue the non-stop restoration of online services.
The teams of Ukrzaliznytsia, partners, and leading experts continue the non-stop restoration of online services.
According to the company, a backup infrastructure has now been deployed in a secure environment, with all components prepared for direct restart from backup copies of critical systems.
«Thorough diagnostics of backups and identification of all potential malicious elements are ongoing. Complex connections between different systems are being restored,» the company said in a statement.
UZ specialists closely cooperate with the Cyber Department of the SBU, the State Center for Cyber Defense, the government computer emergency response team (CERT-UA) under the State Service for Special Communications. The Kyivstar IT team, which has already undergone recovery after a large-scale attack and its experience helps in this difficult case, is also helping in the recovery.
«The Ukrzaliznytsia team and everyone who was actively involved are doing everything possible to restore online sales as soon as possible,» UZ assures.
Meanwhile, ticket offices at all train stations continue to operate in an enhanced mode with extended schedules (for example, in Kyiv, 18 ticket offices were opened yesterday instead of the usual ones, and all trains continue to run strictly according to schedule.
UPD from 15:30. Ukrzaliznytsia reported that they are working to restore not only passenger but also freight services.
«In addition to passenger services, our IT specialists and partners are working to restore freight services. Immediately after the cyberattack, we temporarily switched to paper-based document flow, which we warned our customers about. All railroad employees have been instructed», — the company said.
Ukrzaliznytsia also reminded how the mechanism works to organize the transportation of goods and provide services. It is noted that after the resumption of freight services, the paperwork will be carried out electronically again.
As a reminder, on Sunday morning, March 23, Ukrzaliznytsia reported a failure in the company’s IT system. The company did not immediately indicate the reasons for the failure. In the morning, the chairman of the board of UZ admitted that an unprecedented cyberattack was carried out on the servers and IT resources of Ukrzaliznytsia — targeted, complex and multi-level. Online services are still not working.
Cyber experts also gave their first assessments of a large-scale hacker attack on the servers and IT infrastructure of Ukrzaliznytsia.
IT at Ukrzaliznytsia is handled by the branch «Main Information and Computing Center» of the joint-stock company «Ukrainian Railways».
All the monopolist’s data is stored on its own infrastructure. That is why specialists from Ukrainian cloud data centers do not know the details of the hack.
Moreover, the UZH GIOTC holds its own tenders for the purchase of hardware and software to support and launch IT systems. «There is zero internal information, since everything is classified,» states one of the market participants on condition of anonymity.
Епічний пук-среньк, геройське бла-бла-бла ні про що.
З іншого боку саме завдяки відсутності компʼютеризації у цього мамонта, завдяки ламповим ручним процесам жодна кібератака не зможе вплинути на рух потягів 😆