The government has obliged online stores to provide buyers with complete information about the product and the seller.

This was reported by the Ministry of Economy of Ukraine.

«The new rules will truly protect consumer rights, while promoting business development, fair and healthy competition, and preventing corruption risks,» said Deputy Minister of Economy Tetyana Berezhna.

What, in particular, do the changes in the rules for commercial services to the population entail:

• Consumers' rights to receive information in digital format about goods and sellers are being expanded. In particular, such information will be available by scanning a QR code in the consumer corner. If necessary, the buyer can ask to provide information for review in paper form.
• Requirements are set for companies engaged in online trading — they must have warehouses and sell goods through their agents or deliver them to buyers. Online stores must provide complete information about the product and the seller.
• Wholesale trade, including through online stores, is clearly regulated.

It is noted that the changes will come into effect after the end of martial law, when the updated law on consumer protection comes into full effect.

Recall that last year, the Retailers Association of Ukraine (RAU) selected the 15 largest retailers in Ukrainian e-commerce by total sales in Ukraine. The only foreign seller in this ranking took 3rd place.

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