Ukrposhta is introducing a new service for quickly returning parcels that were not received by the addressees. Now users can send a parcel at one rate and receive it back at another.
Ukrposhta is introducing a new service for quickly returning parcels that were not received by the addressees. Now users can send a parcel at one rate and receive it back at another.
You can arrange a quick return of parcels in your personal account on the website, in the mobile application and at the branch, the press service of the postal operator reports.
For return shipments, two rates are offered to choose from: "Basic" or "Priority".
Parcels issued under the "Priority" tariff are processed first and delivered as soon as possible. It is necessary to use the service when creating a shipment. If the sender has not selected a tariff, the system will automatically apply "Basic".
"This is especially important for businesses that strive to improve the quality of service and minimize logistics costs without compromising customer experience. This is another step towards making logistics in Ukraine not only convenient, but also transparent, predictable, and humane. I thank the team for the implementation — we continue to work and do not stop," said Igor Smilyansky, CEO of Ukrposhta JSC.
