Ukrainian businessman and co-founder of monobank Oleg Horohovsky spoke about a new feature in the neobank’s application. It allows you to complain about a fraudulent «Bank» and indicate the reason for the complaint.
Ukrainian businessman and co-founder of monobank Oleg Horohovsky spoke about a new feature in the neobank’s application. It allows you to complain about a fraudulent «Bank» and indicate the reason for the complaint.
«From time to time, cases of donation fraud come to light. Now you can shed light on this for us», — said Gorohovsky.
To report a suspicious charge, click on the three dots on the «Banks» page and select «Report this charge». You will then be able to choose a reason:
According to Gorohovsky, monobank specialists will begin to review the fee if it receives «enough complaints.» To gain access to this functionality, he advised updating the monobank application to the latest version.
It was previously reported that monobank is restricting the withdrawal of cryptocurrencies to private cards. Monobank support explains to customers that income from the sale of cryptocurrency in Ukraine is still not regulated, so mass exchanges via P2P can qualify as entrepreneurial activity.
