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Ігор Вишневський Work
25 November 2024, 11:23
2024-11-25
«Up to 30% of new hires quit within the first 45 days». How bad onboarding can ruin the best offer: the recruiter gave examples of what can go wrong
Recruitment Team Lead Karyna Mykolenko cited statistics according to which 30% of new employees quit within the first 45 days due to a bad onboarding experience.
Recruitment Team Lead Karyna Mykolenko cited statistics according to which 30% of new employees quit within the first 45 days due to a bad onboarding experience.
According to the recruiter, which she expressed on her LinkedIn page, a bad onboarding can ruin the best offer.
«This is not only a lost employee, but also significant costs for re-hiring — up to 50-60% of the employee’s annual salary», — she notes.
Karyna Mykolenko gave examples of unsuccessful beginnings of cooperation:
the beginner is confused: no one has met, the workplace is not ready, there is no clear plan;
the team is not ready: acquaintances are random, there is no feeling of acceptance into the team;
processes are unclear: documentation is missing, tasks cause chaos.
In order for the onboarding to take place more successfully and efficiently, the Recruitment Team Lead advises the following:
prepare in advance: the workplace, equipment, access to systems — everything should be ready for the newcomer’s arrival;
meet the team Let it be more than a random «Hello!». A welcome lunch, a presentation or even just a coffee break will help integration;
give a clear roadmap. A plan with tasks, meetings and training for the first weeks — masthev;
conduct regular checks. Ask how things are going, if everything is clear, if there are any difficulties;
feedback — in both directions. Listen to the newcomer, give feedback and show that his opinion is important.
According to Karyna Mykolenko, studies show that quality onboarding reduces staff turnover by 82%, and employees who had a positive experience are 18 times more loyal to the company.
This post caused different opinions among representatives of the IT community.
«One day, a developer who came to yell at me why I made a branch in Perforce without asking him for permission turned out to be my new lead. It just never occurred to anyone to introduce us. Given that the technical director allowed me to do the branch, the problem was not in onboarding. Onboarding is a direct consequence of how everything is organized in general,» — said Team Lead/Python developer Olena Kuznetsova about her experience.
Thus, she believes that it is necessary to proactively introduce not only a new employee, but also all employees as necessary. «It’s a matter of respect for those around you — they don’t have to guess that you have information for them,» she adds.
Project/Delivery Manager Anna Pshenychna agrees with her colleagues.
«Lack of high-quality onboarding causes a new employee to feel useless», — emphasizes Pshenychna.
Middle Quality Assurance Engineer Bohdan M. believes that onboarding should be for all levels of candidates, not just juniors.
«These are completely correct things. It’s a pity that I never had that. I have come across the following expressions: what are you, Jun??? Take and do! Like, if I’m not June, then I was born with knowledge about a new project», — he shares his experience.
Recruiter Tetyana Kozachenko, in turn, shared her negative experience.
«I had such an experience when access was given within two weeks after exit, the equipment was issued even later, and I had to use mine before that. About the partially remote format, which was agreed upon, it was necessary to repeatedly remind and write…», — she said.
«The last job was for two months, before that for five months and before that — two jobs for three months each,» the recruiter received mixed feedback for rejecting a candidate who often changed employers
«It is not necessarily the best specialists who win, but those who know how to play the game of 'perfect candidate'.» Is it true that interviews have turned into a quest to «please the recruiter»: hiring experts and IT people discuss